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Service Portfolio Manager - Infrastructure

  11 to 18 years    bengaluru , chennai , hyderabad , noida , pune

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Job Description :

1. Plan, define and design service portfolio with the solid technical knowledge on following platform (s) a. Datacenter and Disaster recovery solutions b. Compute platforms – Converged, Hyperconverged c. Remote office branch office d. Network solutions e. Security solutions f. Workplace services (Virtual desktop, Citrix, VMware) g. Management and Monitoring solutions 2. Commercial knowledge of handling product and platform pricing 3. Good understanding of commercial modelling of service (yearly, monthly), should have basic to intermediate MS Excel knowledge 4. Can develop a Service strategy and implementation plan of services and solution documents, should be good in solution and proposal writing 5. Liaise with different service tower as identified for service, explain the requirement from their services and/or related processes 6. Be responsible for the development of creating incident and problem management process in collaboration with Process team 7. Create reference architecture and best practices for service deployment 8. Provide regular update and recommendations about the Service and ensuring that services are accessible and address requirement from bid and design teams as per customer RFX 9. Proactively identify actions required to consume the services by different internal teams 10. Be responsible for prioritizing the development and customization of catalog, based on need as identified by those who use our services 11. Work with service portfolio project managers to assist with the transition of projects to be part of services catalogue 12. To maintain high levels of professional conduct, including but not limited to: external vendor engagements; internal communications

Key Job Attributes :

service design presales

Educational Qualifications :

15 years of full time education

Key Skills :

service design service management commercial modelling Service strategy cloud data

Contact Details :


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   Posted 1 year ago   202 Views