A few weeks ago, we signed a deal with a start-up. They were a team of 10 members who were into developing mobiles apps and software. Since, we are a recruitment consultancy, our job was to help them hire credible and passionate talent. On a brief note, the app they were working on also seemed quite promising as it was unique and first of its kind to be launched in India.
Unfortunately, we could not continue further due to some personal misunderstandings between the company, our recruiters and candidates. After several attempts to revive the deal, our recruiters gave up.
One of the misunderstandings that forced us to quit on this start-up was the negative temperament of the CEO and the attitude in which they pursued our services. Besides, it was not only us, even the candidates who appeared for an interview had to parry questions from an angry CEO.
Negative temperament and anger in business can lead to potential loss of success and talent. Nobody would want to a work for a controlling and angry leader. Similarly, in the case of this start-up, people quit before they even started.
Some of the reasons as to how negative temperament affects your business:
Drastically affects brand image:
If you are worried about a drop in your success rates, then it must probably be due to two valid reasons – lack of publicity or negative brand image. In order to have a healthy market presence, it is essential that an organisation invests in the marketing of its products/services. Lack of publicity can deter prospects from engaging into business with an organisation.
Furthermore, brand image is an offshoot of publicity. Without a stable presence in the market, a brand image is never developed. However, this might not be the case with all B2B outlets. Besides, brand image for B2B outlets is a collective goodwill of employee satisfaction – both internal and external talent, vendor dealing and other external players (client, public and the administration).
Having a temper while dealing with employees, vendors or other external players can land your company in a dilemma. Especially when dealing with external talent or fresh talent that approach your organisation. A harsh treatment towards them can shatter your company’s brand image in a jiffy. As per psychological experts, people are in the constant habit of venting out their anxieties to others. In this case, external talent write negative reviews on social media websites.
Trust in business relationships:
You temperamental attitude can drive away potential clients from signing business deals with your organisation. Credibility forms the core foundations of your business and having a bad temper with your clients can simply ruin it.
Companies are implementing decentralised communication strategies and leadership & training sessions, workplace etiquettes etc, for employees to stay longer and contribute to the common business objective. However, if one person or two, being the leader, does not participate and neglect collaborative efforts that are being made can drastically bring down the motive of the company. Moreover, employees would rather seek alternative jobs to suit their mental and physical aptitude.