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Senior Transformation Manager

  10 to 15 Years    Bengaluru , Noida , Chennai , Hyderabad , Pune

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Job Description :

The transformation manager is responsible for ensuring that customer deployment and optimization needs are satisfied through establishing criteria for success and the overall project plan.

Roles and Responsibilities :

  1. The position includes management of technical delivery along with project budget, resource requirements and delivery schedule.
  2. The selected candidate would be managing internal efforts and those of third-party/partners.
  3. Maintains and tracks scheduled events and project/program milestones.
  4. The Transformation Manager is directly accountable for the successful implementation of customer IT infrastructure project(s) and is measured against the following success factors: quality, schedule, budget and customer’s satisfaction.
  5. Leads the successful delivery of complex customer IT Infrastructure projects from planning, design to implementation.
  6. Manages the project from start to completion including the resolution of project risks and issues.
  7. Manages small to medium or a portion of larger, more complex customer IT Infrastructure projects.
  8. Provides leadership and management of the project team.
  9. Ensures project objectives and performance metrics are achieved.
  10. Ensures that project deliverables meet the required quality standards and are accepted by the customer.
  11. Responsible for the creation and updating of the project schedule and plan with financial, resource and material requirements.
  12. Responsible for regular customer and internal project status and project financial reporting.
  13. Responsible for organizing and leading project team and project governance team meetings.
  14. Accountable for the project budget.
  15. Participates in the preparation of proposals and agreements.
  16. Oversees project staff including project engineers, both on- and off-shore team, vendors, partners or subcontractors.
  17. Presents service business value to customers for new or existing business.
  18. Capturing key Lessons learned and best practices which can be used to improve AS Service delivery performance
  19. Working closely with customer teams and customer account teams across the globe.
  20. Continuously focuses on project delivery excellence and high level of customer satisfaction.
  21. Build a tight working relationship with onsite and offshore delivery teams.
  22. Good business judgment, a comfortable, open communication style, and a willingness and ability to work with customers and teams.
  23. The candidate will be part of the IT infrastructure consulting team in India, providing project management expertise within the team.
  24. Candidate will report to CIS transformation lead and will work in global time zone as per client requirement.
  25. Technical expert in one of the technology domain ranging from datacenter, network, security or storage.
  26. Project Management experience in the implementation of IT Infrastructure technologies.
  27. Completed one of formal Project Management certifications or training.
  28. Conceptual knowledge of main IT infrastructure components (server, storage, network, data, and applications).
  29. Good understanding of project scoping and risk assessment techniques.
  30. Good negotiation, communication and presentation skills.
  31. An understanding of the legal issues with transition and transformation contracts.
  32. Typically requires 5+ years of project management experience with IT Infrastructure projects.
  33. Experience in platform and data center migrations and consolidations.
  34. Project plan and schedule creation.
  35. Ability to balance multiple tasks.
  36. Ability to work independently.


Educational Qualifications :

Bachelor / Masters

Key Skills :

Transformation End user Computing Infrastructure Managed Services ITIL PMI Prince2 Service delivery IT Infrastructure Datacenter Contact Center

Contact Details :


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   Posted 11 months ago   222 Views