How negative temperament leads to loss of best talent
A few weeks ago, we partnered with a small start-up. They are a 10 member team who develop mobiles apps and software. As a recruitment firm, our job is to assist them with hiring and other related activities. The product they launched was quite unique. We were really excited to work with such a start-up as their mobile app was the first of its kind to be introduced in the Indian market.
Unfortunately, we could not continue further due to some personal misunderstandings between the company, our recruiters, and candidates. After several attempts to revive the deal, our recruiters finally gave up on them.
The reason for withdrawing our contract with this start-up was the arrogant behaviour of the CEO and the attitude in which they pursued our services. Besides, it was not only us, even the candidates who appeared for an interview had to parry questions from an angry CEO.
Negative temperament in business can lead to potential loss of success and talent. Nobody would want to a work for a controlling and angry leader. Similarly, in the case of this start-up, people quit before they even started. The attitude of the CEO and their team offended some of the best candidates forcing them to run away from the venue.
Here are some reasons as to how negative temperament affects your business:
Drastically affects brand image:
If you are worried about a drop in your success rates, then it must probably be due to two valid reasons – lack of publicity and negative brand image. In order to have a healthy market presence, it is essential that an organisation invests in the marketing of its products/services. Lack of publicity can deter prospects from engaging in business with an organisation.
Furthermore, brand image is an offshoot of publicity. Without a stable presence in the market, a brand image is never developed. However, this might not be the case with all B2B outlets. Besides, a brand image for B2B outlets is a collective goodwill of employee satisfaction – both internal and external talent, vendor dealing and other external players (client, public and the administration).
Having a temper while dealing with employees, vendors or other external players can land your company in a dilemma. Especially when dealing with external talent or fresh talent that approach your organisation. A harsh treatment towards them can shatter your company’s brand image in a jiffy. According to industrial psychologists, people are in the constant habit of venting out their anxieties to others. In this case, external talent writes negative reviews or discuss company behaviour on social media websites.
Trust in business relationships:
You temperamental attitude can drive away potential clients or vendors from signing business deals with your organisation. Credibility forms the core foundation of your business and having a bad temper with your clients can simply ruin it.
Companies are implementing decentralised communication strategies and at the same time introducing leadership & training sessions, workplace etiquettes etc. for employees to stay longer and contribute to the common business objective. However, if one person or two, being the leader, does not participate and neglect collaborative efforts that are being made can drastically bring down the motive of the company. Moreover, employees would rather seek alternative jobs to suit their mental and physical aptitude.
According to experts, a leader or the management must exercise equality and display generic professional behaviour towards partners, vendors and even candidates. This can be done by:
- Adopting a universal medium of instruction
- Implementing gender neutral laws
- Giving employees an opportunity to express their interests
- Flexible workplace environment
- Celebrating company culture