## Reporting to: Business Assurance Lead

# Job Purpose: Assist in ensuring that the service provided by ITD GD is fit for its purpose and to monitor and advise on the performance of process quality .

# Publishes data and reports regarding account performance against set indicators.

# Key Responsibilities:

# Ensuring Procedure and Process WWQA standards for Account management cycle are properly understood and followed.

# Review and provide concurrence on all new and modified services for fit for purpose objectives

# Measure and report BA compliance objectives

# Perform assigned BA activities

# Ensure that all Risks and Issues related to an Account have been identified, monitored and tracked

# Ensure that all customer observations are captured and actionable are implemented to resolve any and all issues

# Minimum 15 years of education required

 ## Reporting to: Business Assurance Lead

# Job Purpose: Assist in ensuring that the service provided by ITD GD is fit for its purpose and to monitor and advise on the performance of process quality .

# Publishes data and reports regarding account performance against set indicators.

# Key Responsibilities:

# Ensuring Procedure and Process WWQA standards for Account management cycle are properly understood and followed.

# Review and provide concurrence on all new and modified services for fit for purpose objectives

# Measure and report BA compliance objectives

# Perform assigned BA activities

# Ensure that all Risks and Issues related to an Account have been identified, monitored and tracked

# Ensure that all customer observations are captured and actionable are implemented to resolve any and all issues

# Minimum 15 years of education required

 # Ability to work in shifts, Good communication skills (Written & Verbal), # Keeping Mission Critical Machines operational 24x7,Performing daily checks on all systems,
# Ensuring that daily backups on all systems are running & Media management, Develop working relationships across the technical & application teams,
# Working experience with ROBOT & other AS400 Job schedulers,Performing remote system IPL,
# Working experience with BRMS tools

 Performing tests for WLAN products and solutions. 

Duties include participating in writing test plan/cases, test execution and user documentation review.

 Position:		IT Optimization Consultant

Location:		Bangalore, Mumbai and New Delhi

Experience:		11 - 14 years (min 9 to 11 years of relevant experience)

Job Description:
?	Excellent presentation / communication skills
?	Strong on Server Consolidation/Virtualization / Data Center skills
?	A must to have handled presales consulting assignments in previous organizations
?	Ability to interact at CxO levels
?	A Good Techno commercial person preferably(with Business experience)

 Job Description:

. Document the Customer Requirement.
• Prepare the Technical Design Document and 
  Functional Design Document.
• Analyze the Standard Oracle Retail Point of 
  Sale (ORPOS) Base Product to identify the gap 
  between the Customer Requirement and Standard 
  Implementation.
• Work with Oracle database development team using 
  360 commerce Framework to resolve the gaps in the 
  Customer Requirements.
• Identify the work around to fix the customer 
   requirement gaps.
• Prepare the Proof of Concept for the customizations.
• Configure ORPOS with the new requirements.
• Test the customizations and Confirm if the customer 
  expectations are met
• Configure the Integration on the Production System.
• Fix the issues arriving during go-live.
• Knowledge Transfer to the Customer.

 LOCATION: GURGAON ,NEW DELHI 

EXPERIENCE: 7 - 8 yrs experience in IT Industry. 
3 - 4 yrs experience in Telecom Domain. 

QUALIFICATION:- MBA / B.Tech / B.E.


TECHNICAL SKILLS:

1 Billing 

2 Ordering 

3 Mediation

 Detail Description:

Key Responsibilities:

1.	Basic Project management skills
2.	vendor management
3.	excellent knowledge on ITIL processes
4.	good people management skills
5.	should have handled a team of minimum 10 people
6.	should have led multi location team


 	Desired Candidate Experience:

1.	 6 years of desired experience required
2.	15 years of minimum education required
3.	Total 6 to 8 years of experience required
4.	Minimum 3 to 5 years of experience required
5.	Required Skills - Technical and Non Technical
6.	ITIL processes

7.	Project management basic

8.	Networking and wintel server knowledge


Interested Candidates Kindly send your Updated CV to Raji@handigital.com

 Job Description:

•	Designs, develops and supports application solutions with focus on Filenet P8

Required Skill Set:

•	Filenet P8 : Mastered
•	Java/J2EE : Mastered
•	Design Skill- Acquired
•	Good communication skill with fluent English

 Assists clients in the selection, implementation, and support of the SAP HR module. 

  Module skills might include personnel administration, recruitment, organisational management, personnel development, health and safety,and training & events.

 

 This role uses consulting skills, business knowledge, and packaged solution expertise to effectively integrate packaged technology into the client\\\\\\\\\\\\\\\'s business environment in order to achieve client expected business results. This role includes implementation planning, fit analysis, configuration, testing, rollout and post-implementation support. Consultant resolves configuration and functional business issues across the various HR modules.